Basic Ticketing and Reservation Training

DURATION: 10 DAYS.

Course Objective

This course will equip participants with the following skills and knowledge:

• Airfare and ticketing skills to enable them perform more efficiently and effectively on the job.

• Adequate knowledge required to offer error-free professional advice to customers on complex itinerary planning.
• Basic knowledge on the Amadeus Reservation Systems

For Whom

• For young school leavers
• Ticketing & Reservation Officers in Corporate Services Unit of organizations.
• Protocol & Corporate Services Managers.
• Airlines Sales & Marketing Officers
• Travel Agency Front Desk Officers, Supervisors and Managers

Course Content

• Phonetic Alphabets
• Three Letter City and Airport Codes
• Currency rules
• Travel Formalities
• Ticketing
• Electronic Booking Tools (EBT)

Course Fee N50, 000